Stay Connected!
Finish Line Staffing Services
Published
January 9, 2023
Location
Bellingham, MA
Category
Default  
Job Type

Description

Our client, a company committed to helping customers and providing tools and
services for the polymer industry, has an immediate opening for an Inside Sales Operations Manager.

Responsibilities:

  • Accurately and efficiently provide prompt, professional customer service to internal and external customers, including quoting, order entry, contract review, contract management, and addressing customer issues
  • Develop sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information, and preparing quotations
  • Develop accounts by checking customer’s buying history, suggesting related and new items, and explaining technical features
  • Ensure that customer contracts and purchase orders are reviewed and with respect to terms and conditions
  • Coach and provide training to Inside Sales Representatives in an effort to support each Regional Sales Manager with their region's business development activities and goals
  • Develop and track team metrics for Inside Sales & Customer Service Representatives
  • Manage contacts and quotations within a CRM software platform such as Dynamics 365 and provide regular updates and reports (opportunities, buying patterns, etc.)
  • Other responsibilities

Requirements:

  • Bachelor’s Degree or equivalent customer service experience or a combination of education and experience, preferably in a manufacturing environment
  • Minimum 5 years of experience in purchasing/supply chain/manufacturing/production
  • Experience in business-to-business sales and customer service
  • Previous supervisory experience required
  • Demonstrated success in managing a high performing team and building a collaborative team environment
  • Excellent communication skills, both oral and written
  • Strong computer skills and a good working knowledge of Microsoft Office, an ERP system, and CRM software.
  • Experience with standard order entry procedures
  • Familiarity with regulatory practices (Export Controls)
  • International export and customer experience
  • Experience with Contract management/Terms and Conditions negotiation
  • Sales Configurator experience, CRM experience, inside sales and technical support/application service and support experience a plus
  • Proficiency in other languages a plus
  • Ability to travel up to 25 percent of the time
  • Must be vaccinated
  • Must pass Background check and Drug Test

Apply
Drop files here browse files ...
PDF format only at this time. If you experience problems uploading, please email your resume to info@finishlinestaffing.com

Related Jobs

Senior Procurement Specialist   Peabody, MA new
February 4, 2023
February 1, 2023
Manufacturing Engineer   North Reading, MA new
January 31, 2023
Electrical Engineer   Portsmouth, NH new
January 30, 2023
Test Technician III   Hudson, MA new
January 24, 2023

January, February, and March 2023 Workshops

These workshops are exclusive for King & Bishop coaching, roundtable members, alumni, and friends! There is limited seating. All workshops start at 10:30 am EST and are completed by 12:00 pm EST. No more than ten participants per workshop. To sign up for a...

read more

September and October Workshops

These workshops are exclusive for King & Bishop coaching, roundtable members, alumni, and friends! There is limited seating. All workshops start at 10:30 am EST and are completed by 12:00 pm EST. No more than ten participants per workshop. To sign up for a...

read more

July & August Workshops

These workshops are exclusive for King & Bishop coaching, roundtable members, alumni, and friends! There is limited seating. All workshops start at 10:30am EST and complete by 12:00pm EST. No more than ten participants per workshop.    To sign up for a...

read more

Contact Us Today!

781-890-8824

470 Washington St., Unit 5, Norwood, MA 02062

Sign up to receive our eNewsletter!

Are you sure you want to delete this file?
/